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Customer Loyalty Programs

Is focusing on customer loyalty worth it? Absolutely. Customer loyalty can be the driving force behind your business! Find out more about the importance of customer loyalty, how you can get it, and the types of customer loyalty programs that might be right for you and your business.

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Bettering Your Business with Surveys

Surveys are one of the easiest ways for a company to receive feedback. They help drive your business forward in more ways than one and can be an easy part of helping you make decisions as a company. In the past, collecting data was a long and strenuous process; however, recently, receiving feedback from your customers, employees, or even the general market has become easier than ever before. Surveys are an essential part of growth, and we’re here to show you how you can create the perfect survey to help your business grow.

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Social Media – What’s That?

Social media can be a fantastic tool for your business. It can provide many benefits and give you an advantage over your competition. But how do you get followers and create a more loyal customer base?

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Improving Your Virtual Customer Service

We all know that customer service is one of the most critical functions of your business. Without showing your customers that you support them and hear their needs, you risk losing your credibility as a business. During 2020 we have discovered the importance of upkeeping your online business and how it can help keep you afloat when you can’t be face-to-face with your customers. Customer service comes in many shapes and forms and should not be ignored, especially when it comes to your virtual business. So how can you make sure you’re maintaining good customer service online? Keep reading to find out.

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Building Your Credibility

Gaining the trust of your potential customers is a necessary step in helping your business grow. That’s why building credibility is such a big deal. Credibility means that others look to you as a reliable resource and trust you to do a good job when they’re doing business with you. Building credibility won’t happen overnight – it has to be earned, just like respect. Establishing your credibility shows that you are committed to your business and that you’re serious about providing real solutions for your customers’ needs. Looking to become more credible? There are several things you can focus on:

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Online Engagement: Hosting a Digital Scavenger Hunt

Keeping your audience engaged is extremely important, especially right now. One of the ways you can do this is by featuring a digital deal scavenger hunt! This is a fun and exciting way to engage with your audience and drive traffic back to your website. Here’s how you can do your own digital scavenger hunt

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Your Guide To Creating Instagram Captions

Did you know that in 2018, there were one billion active monthly users on Instagram? That’s a 200 million user increase from 2017. Instagram has been consistently growing its popularity, which means it’s a great platform for businesses to reach their target audience. But how can businesses effectively reach their consumers on Instagram? With a consistent posting schedule and actionable captions! Over 70% of companies in the U.S. have an Instagram profile. If you don’t have one already, now is the time to get started. Check out our tips on how you can curate the best Instagram captions to get the online engagement you’ve been looking for.

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Organic vs. Paid Social Media

Social media continues to grow and adds new features every day. Because of this, what works for you today might not work for you tomorrow. Navigating social platforms can get complicated and frustrating, but the benefits of using them for your business are worth it. The hardest part is understanding what organic and paid social media are, and why they’re different. If you can understand these two important concepts, it will make using social media for marketing much easier.

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Setting Good Business Goals

Many businesses set goals for themselves that help motivate employees to achieve certain milestones. However, without the right knowledge and information, you could end up setting unattainable goals that lack boundaries. Whether you’re about to start fresh or are re-evaluating your goals, there are a few steps that will help you through the goal-setting process: